Refund Policy

We’ve put clear shipping and refund guidelines in place to help your order arrive without complications. These steps explain how delivery works, what may cause delays, and what actions to take if something goes wrong along the way. If your package is lost, arrives damaged, or if you need a refund, our process makes it easy to get things sorted quickly and with as little hassle as possible.

Make Sure Your Shipping Info Is Spot-On

Accurate shipping information is key to avoiding delays, missed deliveries, or returned packages. Before placing your order, make sure every part of your address – street name, apartment or unit number, city, and postal code – is correct.

If you spot a mistake after placing your order, reach out to us right away. We’ll do our best to correct it, as long as the order hasn’t been processed for shipping. Once a package is on its way, changes can’t be made. Orders sent to incorrect addresses entered at checkout are not eligible for a refund.

Taking a moment to double-check your details helps ensure your order arrives on time and without complications.

If It’s Not Right, We’ll Make It Right

We want every order to meet your expectations – but if something doesn’t feel right, our refund process is designed to be clear, easy, and stress-free. You have 30 days from the day your order arrives to return an item.

To start the process, contact our team at [email protected]. We’ll send you the return address along with step-by-step instructions.

Refunds apply to products returned in their original packaging, unused and undamaged. Once we receive the item and check its condition, we begin processing your refund promptly. Please note: shipping costs are only refunded when the return is the result of our error.

If your package arrives damaged or includes the wrong item, reach out as soon as possible. We’ll quickly send a replacement at no extra charge – or arrange a refund if that’s what you prefer.